Privacy Policy

Mee Industries, Inc. Privacy Policy.

Last Updated: December 2024

Mee Industries, Inc. ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (https://store.meefog.com) or engage with us in other related ways.

By using our website, you consent to the practices outlined in this policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services. If you still have questions or concerns, please contact us at customer.service@meefog.com

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal obligations, or the introduction of new features. When updates occur, we will post the revised Privacy Policy on this page and update the "Last Updated" date. Please review this policy regularly to stay informed about how we protect your information.

How We Collect and Use Your Personal Information

We collect personal information from various sources depending on how you interact with us. This includes information you provide directly, information collected automatically through the use of cookies and similar technologies, and information obtained from third-party service providers.

Information We Collect Directly from You

When you use our Services, we may collect the following personal information:

Contact Information: Name, address, email address, phone number.
Order Information: Details of your purchase, including billing and shipping addresses, payment information, and order history.
Account Information: Username, password, and security questions for your account.
Customer Support Information: Communications between you and our customer support team, including inquiries or requests you make through our Services.

Information We Collect Automatically

We also automatically collect certain data through cookies, web beacons, and other tracking technologies:

Usage Data: Information about how you use our Services, such as device details, IP address, browser type, and pages visited.
Cookies: Small files stored on your device that help us enhance your experience on our website. You can control cookie settings through your browser, though blocking certain cookies may impact your experience on our site.

Information We Obtain from Third Parties

We may receive personal information about you from third-party partners, such as:

Payment Processors: To facilitate transactions, including processing payments and handling shipping.
Marketing Partners: For targeted advertising and promotional activities.
Service Providers: Vendors and partners who help us operate our website, fulfill orders, and provide other services.

How We Use Your Personal Information

We use the personal information we collect for the following purposes:

Providing Services: To process orders, fulfill purchases, manage your account, and provide customer support.
Marketing and Promotions: To send promotional communications, offers, and advertisements tailored to your interests. You can opt-out of marketing communications at any time.
Security and Fraud Prevention: To monitor for and prevent fraudulent activity and ensure the security of our Services.
Legal and Compliance: To comply with legal obligations, resolve disputes, and enforce our terms of service.

Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

How We Share Your Personal Information

We may share your personal information in the following ways:

With Service Providers: Third-party vendors who assist with payment processing, data hosting, shipping, and customer service.
For Business Purposes: To facilitate transactions such as mergers, acquisitions, or business transfers.
With Your Consent: If you authorize us to share your information (e.g., for social media integrations or third-party apps).
As Required by Law: To comply with legal obligations or protect the rights, property, and safety of our business, customers, or others.

Your Rights and Choices

Depending on your jurisdiction, you may have the following rights concerning your personal information:

Right to Access/Know: You can request access to the personal information we hold about you.
Right to Deletion: You may request that we delete your personal data, subject to certain legal exceptions.
Right to Correct: You can request the correction of inaccurate information.
Right to Opt-Out: You can opt-out of receiving marketing communications or the sale of your personal data.
Right to Portability: You may request a copy of your personal data and, in some cases, ask us to transfer it to a third party.

To exercise your rights, please contact us at the details provided below.

Security and Retention of Your Information

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is completely secure. We recommend you take precautions when using our Services, such as ensuring your account credentials are kept private.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including compliance with legal obligations, resolving disputes, and enforcing agreements.

Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our Services are not intended for children under the age of 16, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under 16, we will delete that information as soon as possible. If you are a parent or guardian and believe your child has provided us with personal data, please contact us so we can take appropriate action.

International Users

If you are located outside the United States, please be aware that your personal information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country of residence. By using our Services, you consent to the transfer of your data to the United States and other countries where we or our service providers operate.

We only process your personal information to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

Contact Information

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at:

Mee Industries Inc.
16021 Adelante Street
Irwindale, California 91702
Phone: 626-359-4550
Email: customer.service@meefog.com

Video

Operating your Mobile-Mee

A few safety warnings:

Always wear personal protective gear suitable for the chemical you'll be spraying.
Only use water-soluble chemicals to avoid plugging the atomizing nozzles.
The maximum operating pressure is 1,900 pounds per square inch.

Procedure for initial startup:

High-pressure water will stay trapped inside the hose. After each use, turn off the pump and pull the spray gun trigger to release the pressure.

Fill the tank with the preferred solution, and then connect the high-pressure hose to the pump.
Press and hold down the red air bleed button on the filter until all the air has escaped.
Put the discharge end of the hose into the tank.
Prime the pump by squeezing the black priming bulb about six times.
Then we will attach the spray gun.

The system is now ready for use. To operate, turn the pump switch on and pull the spray gun trigger. It's normal for the gauge to reset to zero when ready for use.

Shutdown procedures:

At the end of each day, you'll want to flush any corrosive chemicals from the system with water and empty the tank.

Switch off the pump.
Pull the trigger on the spray gun to release the pressure.
Disconnect the spray gun from the hose by using the brass quick-connect fitting.
Now we are going to drain the tank. Aim the hose into a bucket or a drain and switch the pump on until the tank is empty.
Fill the tank with plain water and pump it through the system to flush out any residual solution.

Please note that the next time the system is used, it may spray water for about 10 seconds before the chemical solution begins to flow. This happens because some plain water may be trapped in the filter or line

Troubleshooting & maintenance tips:

If the motor does not start, push the red thermal overload button on the motor, and then reset the ground fault current interrupter at the end of the electrical cord.
If the unit fails to reach operating pressure, first, prime the pump to remove air from inside the pump. If that doesn't resolve the issue, check the inlet filter to see if it's dirty and replace it if necessary.
Pump oil should be changed after 50 hours from the initial use, and every 500 hours thereafter. Filters should be replaced as necessary.

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