Mobile-Mee Shipping & Return Policy

Shipping & Returns Policy

Domestic Shipping (United States)

Shipping Rates for Mobile-Mee
We offer flat-rate shipping for Mobile-Mee units within the United States.
  • Mobile-Mee 5-gallon unit: $425
  • Mobile-Mee 20-gallon unit: $800

    • Processing & Transit Times

    • Orders typically ship within 2 weeks of the order date.
    • Standard transit time: 5 business days for U.S. deliveries

    International Shipping 

    We currently ship to Canadian addresses. For Canadian shipping rates please e-mail your complete physical address to customer.service@meefog.com. We will provide a detailed shipping quote as soon as possible. Please note that delivery times to Canadian addresses are longer than U.S. deliveries.

    Return Policy

    30-Day Satisfaction Guarantee

    We stand behind the quality of our products and offer a 30-Day Satisfaction Guarantee. If you're not fully satisfied with your purchase, you can return it for a refund within 30 days of the invoice date. Please read the following conditions carefully:

    Eligibility for Requirements:

    • Product must be in unused condition and include all original packaging and accessories
    • Return request must be made within 30 days of purchase
    • A Return Merchandise Authorization (RMA) number from Mee Industries Inc. is required before returning any product.

    How to Initiate a Return:

    1. Request an RMA
    2. Indicate Your Preference: When requesting an RMA, please let us know if you'd prefer a replacement product or a refund to your original payment method.
    3. Ship the Item Back:
      • Ship to: Mee Industries Inc. 16021 Adelante St. Irwindale, CA 91702
      • Customer is responsible for return shipping costs
      • C.O.D. shipments are not accepted
      • Shipping insurance is recommended (customer is responsible for return shipping damage)
      • Returns must be received within 30 days of purchase

    Additional Information

  • Damaged or Defective Products: If your product arrives damaged or defective, please contact us immediately so we can arrange for a replacement or refund.
  • Non-Returnable Items: Certain products may be excluded from our return policy, including customized or specially ordered items. Please inquire before purchase if you have any concerns.

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    We pride ourselves on exceptional customer service and a commitment to delivering top-quality products. Your satisfaction is our priority, and we’re here to help every step of the way! Please contact us if you need assistance.